Unlike other MNC we dont differentiate customers based on there payments, we have one standard SLA and we strive to achieve the same.

• Call closer through remote support (1st time resolution)
• Within 3 working hours response
• Within 12 working hours we will replace the material with same config or compatible
• No repeated problem for next 15 days
• Proper and regular preventive manitenance to increase life of equipments
• Proper tools to fix problem ( Tools & utilities)
• Training on products, latest technologies and updates to support team.
• Basic trouble shooting training to customer.

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